First Impression Specialist

East Lansing, MI

Join the team that protects the American Dream!  Title Insurance Professionals make sure the home you buy cannot be claimed by someone else.  We are a leading multi-state title insurance firm dedicated to providing exceptional service to consumers and clients in the real estate industry.  Liberty Title has been protecting the dream of homeownership since 1974.

Major Duties and Responsibilities include:

• Greets, announces, and converses with customers
• Answers incoming phone calls
• Answers routine customer service questions
• Accepts packages and assists vendors with deliveries
• Sorts and distributes incoming mail and prepares outgoing mail
• Sends completed title product to customer
• Other duties and responsibilities as assigned

Qualifications:

• High school diploma or equivalent
• Experience in the title insurance industry or a related industry, preferred but not required
• An image that displays confidence, helpfulness and professionalism
• Excellent verbal and written communication skills
• The ability to function as a team player in a fast paced environment
• Speaks clearly and persuasively in positive or negative situations
• Use Information Technology to save time
• Knowledge of Microsoft Office Applications
• Candidate will need to obtain Michigan Resident Producer License within 3 months of hire date

Benefits:

Liberty Title offers a work environment that provides the freedom to think outside of the box and encourages collaboration and initiative.  Our salaries are competitive, and we offer an extensive benefit package including:

• Health, dental, and vision – all effective on the first day of employment
• Long-term disability and voluntary short-term disability
• Flexible Spending Accounts
• Basic and voluntary supplemental life insurance
• 401(k) retirement savings plan that includes a discretionary company match
• Generous Paid Time Off, including a Holiday Shopping Day, and a one-month Sabbatical!