Career Opportunity Details

Title: First Impression Specialist

          Location: Birmingham, MI

Named as one of the Detroit Free Press Top 100 Workplaces eight years in a row, Liberty Title Agency is a family-owned business that has been helping people with their real estate transactions for 46 years.

Do you enjoy working in a fast-paced environment that includes change and variety?  Are you attentive to details and follow through?  Do you pride yourself in the ability to interact with co-workers and customers with enthusiasm, tact, and empathy?  If so, then we have the ideal position available for you as a First Impression Specialist in our Birmingham Office.

Major Duties and Responsibilities include:

  • Greets, announces, and converses with customers
  • Answers incoming phone calls
  • Answers routine customer service questions
  • Accepts packages and assists vendors with deliveries
  • Sorts and distributes incoming mail and prepares outgoing mail
  • Sends completed title product to customer
  • Determines escrow requirements by reviewing title reports and buyer, seller, realtor and lender instructions
  • Verifies taxes, assessments, water, and homeowner’s association dues
  • Other duties and responsibilities as assigned


  • High school diploma or equivalent
  • Experience in the title insurance industry or a related industry, a plus
  • A helpful and cheerful image
  • Excellent verbal and written communication skills
  • Speaks clearly and persuasively in positive or negative situations
  • The ability to function as a team player in a fast-paced environment
  • Use Information Technology to save time
  • Knowledge of Microsoft Office Applications
  • Candidate will need to obtain Michigan Resident Producer License within 4 months of hire date


Liberty Title offers a work environment that provides the freedom to think outside of the box and encourages collaboration and initiative.  Our salaries are competitive and we offer an extensive benefit package including:

  • Health, dental, and vision – all effective on the first day of employment
  • Long-term disability and voluntary short-term disability
  • Flexible Spending Accounts
  • Basic and voluntary supplemental life insurance
  • Pet Discount Program
  • 401(k) retirement savings plan that includes a discretionary company match
  • Generous Paid Time Off, including a Holiday Shopping Day, and a one month Sabbatical!