Career Opportunity Details
Title: First Impression Specialist
Location: Birmingham, MI
Named as one of the Detroit Free Press Top 100 Workplaces eight years in a row, Liberty Title Agency is a family-owned business that has been helping people with their real estate transactions for 46 years.
Do you enjoy working in a fast-paced environment that includes change and variety? Are you attentive to details and follow through? Do you pride yourself in the ability to interact with co-workers and customers with enthusiasm, tact, and empathy? If so, then we have the ideal position available for you as a First Impression Specialist in our Birmingham Office.
Major Duties and Responsibilities include:
- Greets, announces, and converses with customers
- Answers incoming phone calls
- Answers routine customer service questions
- Accepts packages and assists vendors with deliveries
- Sorts and distributes incoming mail and prepares outgoing mail
- Sends completed title product to customer
- Determines escrow requirements by reviewing title reports and buyer, seller, realtor and lender instructions
- Verifies taxes, assessments, water, and homeowner’s association dues
- Other duties and responsibilities as assigned
Qualifications:
- High school diploma or equivalent
- Experience in the title insurance industry or a related industry, a plus
- A helpful and cheerful image
- Excellent verbal and written communication skills
- Speaks clearly and persuasively in positive or negative situations
- The ability to function as a team player in a fast-paced environment
- Use Information Technology to save time
- Knowledge of Microsoft Office Applications
- Candidate will need to obtain Michigan Resident Producer License within 4 months of hire date
Benefits:
Liberty Title offers a work environment that provides the freedom to think outside of the box and encourages collaboration and initiative. Our salaries are competitive and we offer an extensive benefit package including:
- Health, dental, and vision – all effective on the first day of employment
- Long-term disability and voluntary short-term disability
- Flexible Spending Accounts
- Basic and voluntary supplemental life insurance
- Pet Discount Program
- 401(k) retirement savings plan that includes a discretionary company match
- Generous Paid Time Off, including a Holiday Shopping Day, and a one month Sabbatical!