Career Opportunity Details

Title: First Impression Specialist

          Location: Plymouth, MI


Named as one of the Detroit Free Press Top 100 Workplaces nine years in a row, Liberty Title Agency is a family-owned business that has been helping people with their real estate transactions for 46 years.

The First Impression Specialist is an entry level position and is based in a fast-paced environment that includes change and variety.  Many of our entry level colleagues become our top producing processors and closers.  If you pride yourself in the ability to interact with co-workers and customers with enthusiasm, tact, and empathy, then this position is for you.

Major Duties and Responsibilities include:

  • Greets, announces, and converses with customers
  • Answers incoming phone calls
  • Answers routine customer service questions
  • Accepts packages and assists vendors with deliveries
  • Sorts and distributes incoming mail and prepares outgoing mail
  • Sends completed title product to customer
  • Determines escrow requirements by reviewing title reports and buyer, seller, realtor and lender instructions
  • Verifies taxes, assessments, water, and homeowner’s association dues
  • Other duties and responsibilities as assigned


  • High school diploma or equivalent
  • Experience in the title insurance industry or a related industry, a plus
  • A helpful and cheerful image
  • Excellent verbal and written communication skills
  • Speaks clearly and persuasively in positive or negative situations
  • The ability to function as a team player in a fast-paced environment
  • Use Information Technology to save time
  • Knowledge of Microsoft Office Applications
  • Candidate will need to obtain Michigan Resident Producer License within 4 months of hire date


Liberty Title offers a work environment that provides the freedom to think outside of the box and encourages collaboration and initiative.  Our salaries are competitive, and we offer an extensive benefit package including:

  • Health, dental, and vision – all effective on the first day of employment
  • Long-term disability and voluntary short-term disability
  • Flexible Spending Accounts
  • Basic and voluntary supplemental life insurance
  • Pet Discount Program
  • 401(k) retirement savings plan that includes a discretionary company match
  • Generous Paid Time Off, including a Holiday Shopping Day, and a one-month Sabbatical!